Massive traffic congestion disrupted activities at major airports across Nigeria from Sunday as the Federal Airports Authority of Nigeria (FAAN) commenced full implementation of its cashless payment system at airport entry points.
The agency had earlier announced that from March 1, 2026, cash payments would no longer be accepted at any FAAN pay points, including access gates, car parks, and executive lounges.
However, the rollout triggered long queues and severe gridlock at airports in Lagos and Abuja, with several passengers reportedly missing their flights after spending hours attempting to gain entry.
In a statement posted on its official X account, FAAN acknowledged the traffic build-up, noting that the situation occurred despite months of public awareness campaigns, notices, and repeated announcements ahead of the policy’s commencement.
According to the authority, many motorists chose to register for the newly introduced Go Cashless cards at the airport gates on the first day of enforcement. This, it said, placed unexpected pressure on toll lanes and caused temporary congestion.
To mitigate the disruption, FAAN stated that it had deployed additional personnel to access points, expanded on-site registration centres to accelerate card issuance for first-time users, and strengthened coordination efforts to improve traffic flow. The agency appealed to motorists for patience and cooperation as the system stabilises.
Investigations on Monday indicated that the traffic challenges persisted, leaving numerous travellers stranded. Despite awareness campaigns dating back to 2025, several drivers claimed they were unaware that the policy would apply at airport entrance gates.
One commuter, John Ameh, said he regularly used the route but did not realise the cashless system would take effect at the main gate. Another motorist, Chinedu Okeke, criticised the rollout, arguing that not all drivers possess debit cards compatible with the system and describing the launch as abrupt.
FAAN expressed empathy over the inconvenience, stating that while initial adjustment challenges were anticipated, adequate notice had been given to encourage early registration and avoid congestion.
The authority maintained that the transition is aimed at delivering long-term benefits, including faster processing, improved transparency, reduced risks associated with cash handling, and a more efficient airport environment.
It urged motorists yet to obtain their Go Cashless cards to take advantage of the expanded registration support and to plan ahead for future visits, reaffirming its commitment to providing a safe and world-class airport experience.
